Ski Travel Company Customer Reviews

These reviews and testimonials have been submitted by previous clients about their ski holiday experiences.

The reviews are organised by destination, so you can check out the reviews and comments for the ski resorts on your shortlist.

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Please note reviews are not published immediately but are checked for verification against our booking records so we can ensure all published reviews are genuine.

Booking Aspen with the Ski Travel Company

January 24, 2023

Just wanted to write you a quick note to let you know what a fantastic time we had in Snowmass. Everything worked well. The Terracehouse apartment was brilliant. Comfortable apartment, fantastic location, great front desk to answer any questions.

The lessons were also fabulous (and we really appreciated the fact that we weren’t paying full price – we realised the extent of the discount when we bought our daughter one extra lesson!!)

Now just plotting our next ski holiday…although we’d love to go back there again! And, so you know, I’d never book an overseas ski holiday again with anyone but you R11; you and your colleague Susan (she helped with the insurance) were super helpful and the prices were really competitive. So, thank you.

Lesley
Verified

Extremely Happy with Ski Travel Company

February 16, 2024

This is the second ski holiday that Melissa Crowley has organised for me to Sun Peaks. Both trips went seamlessly. She was always helpful, patient and thorough with all my requests.

I’ll have no hesitation in recommending Ski Travel Company for similar trips. Their advice and package deals are excellent value.

Suzanne Pope

Niseko Hirafu ski holiday

February 6, 2024

Susan did a great job booking our flights, accommodation, Niseko airport bus transfer, ski hire, and lift tickets for our family trip – Sydney, tokyo, Niseko, back to Sydney. Suggest booking early to have choice of the best deals. I would recommend using the ski travel company.

Libby

Response from Ski Travel Company

Thank you Libby, glad it all went well for you!

Perfect Queenstown Ski Trip

July 19, 2023

A group of six of us booked a week in Queenstown from the 9th to 16th July 2023. All either 18 or 19 years old, it was our first overseas adventure and booking through the Ski Travel Company took all the hassle out of trying to organise our trip. They found us a great deal at a 4 star hotel in Queenstown, arranged all the ski passes, ski gear and mountain transport for a very reasonable price that all of us were happy with, even on a uni student budget! The booking process was super straightforward and the quote could be adjusted to our needs for transport/flights/insurance etc. Payments were made individually, making paying as a large group much easier.

In speaking to other mates in Queenstown at the same time, it was clear we’d done it right by booking through Ski Travel Company. Our accommodation was far superior to what others were staying at, and including the 4 days ski pass and ski hire, we had similar prices to those staying in hostels and backpackers for a week.

Everything about the trip was seamless, from collecting ski gear and passes to the mountain transfers each day. This definitely took the stress out of travelling alone for the first time and allowed us to all have a great time and enjoy our trip. We will definitely be using Ski Travel Company in the future!

Alec Donald

Experts in ski travel

July 7, 2023

We had an amazing trip to Queenstown and stayed at the Oaks. Everything was taken care of by Susan at an economical price and it all went smoothly. All queries were answered in record time and nothing was ‘too hard’. Thanks for a memorable experience.

Tania

Whistler

March 31, 2025

Hello Melissa,

Thank you, we had a fantastic time. All went to plan thankfully. Including flights and all the connections we needed to get to Whistler.

We definitely will be in touch if we decide another trip.

Ondine

Great trip, would recommend Whistler!

February 20, 2025

Thanks to Melissa for being a great help in booking my ski trip to Whistler! Great communication. I really enjoyed myself

Rose Fitzgerald

Response from Ski Travel Company

Thanks for your feedback Rose, so glad you enjoyed Whistler and your booking with Melissa at Ski Travel Company went smoothly!

Canada ski trip

February 28, 2024

Hi Melissa,

Thank you so much for all your help booking our ski trip to Canada in 2024, it was an incredible experience! Your knowledge of the ski resorts, choice of hotels and complete package was excellent and made the whole process super easy.

We had one week in Sun Peaks and one week at Whistler.

Sun Peaks was amazing with ski-in ski-out, lots of terrain options, and the lift lines were virtually non-existent. I’d definitely go back to Sun Peaks.

Whistler is such a big mountain, and we were lucky enough to get fresh snow Monday morning but lift lines were so long (20+ minute wait). The rest of the week was blue sky and less people but less terrain to ski as the off-piste was all skied out. Really enjoyed Blackcomb mountain as there are more groomed runs (when you can’t go off-piste) with way less people.

The only negative experience was our flight to Kamloops with Westjet. Cancelled flight, lost bags, delays!

I would highly recommend using Ski Travel Company for a ski holiday.

Ross

Ross Henderson

Thank you!

February 19, 2024

A last minute decision to go to Canada Skiing in January and the lovely Melissa and Susan made it happen. We had the best week in Sun Peaks which was the perfect resort for our family.

Rowena OHalloran

Extremely Happy with Ski Travel Company

February 16, 2024

This is the second ski holiday that Melissa Crowley has organised for me to Sun Peaks. Both trips went seamlessly. She was always helpful, patient and thorough with all my requests.

I’ll have no hesitation in recommending Ski Travel Company for similar trips. Their advice and package deals are excellent value.

Suzanne Pope

Booking Aspen with the Ski Travel Company

January 24, 2023

Just wanted to write you a quick note to let you know what a fantastic time we had in Snowmass. Everything worked well. The Terracehouse apartment was brilliant. Comfortable apartment, fantastic location, great front desk to answer any questions.

The lessons were also fabulous (and we really appreciated the fact that we weren’t paying full price – we realised the extent of the discount when we bought our daughter one extra lesson!!)

Now just plotting our next ski holiday…although we’d love to go back there again! And, so you know, I’d never book an overseas ski holiday again with anyone but you R11; you and your colleague Susan (she helped with the insurance) were super helpful and the prices were really competitive. So, thank you.

Lesley
Verified

Telluride 2025

February 24, 2025

Great trip, Melissa and STC were very knowledgeable and helpful. Would highly recommend.

Neil Smyth

Response from Ski Travel Company

Thank you for your kind words Neil. So glad you enjoyed your trip to Telluride.

Amazing and knowledgable service

February 13, 2023

Melissa was proactive with suggestions, booking and had timely responses. Even during the trip if there were changes to shuttle pick up servicing she was on top of this and made sure we were notified. It was very easy dealing with Ski Travel Company. Everything went very smoothly and the accomodation and services selected and booked were of a very good standard. Thank you. We would definitely use them again for ski travel.

Lucinda
Verified

Ki Niseko

March 31, 2025

Hi Melissa,

Thanks, vey much for arranging our holiday , all went seamless!!

Ki Niseko was especially amazing highly recommend the hotel.

Back to work !!

Cheers and thanks again.

Justin

Niseko & Tokyo Trip

March 31, 2025

Thanks Melissa,

We had a fantastic trip!!! You did a fantastic job with the itinerary and accommodation.

The only suggestion I would make would be to avoid the Tokyo stop on the way to Sapporo. Tim did explain that you tried for a stopover in Singapore, but it didn’t work with our timeframes. It ended up taking us many hours to navigate the trains for such a large mob of us between Haneda and Narita. We didn’t check in to our motel near Narita until 10.30pm that night after we flew in (we and our kids were all totally starving!!).

Other than that, all the other logistics worked well.

Amanda

Response from Ski Travel Company

Hi Amanda

Thank you for your review and feedback. We are glad you had a great time. Sorry to hear it was difficult navigating the journey from Narita to Haneda. We will definitely keep this feedback in mind for future trips between Brisbane and Sapporo. The good news is Qantas are starting a Sydney – Sapporo direct flight for 2026 so perhaps that would be a better route next time.

Cheers

Susan

Niseko at Christmas

February 20, 2025

My daughter, son and I spent two weeks in Japan in December 2024 with Christmas being a ski trip to Niseko for 5 days staying at the Mountainside Palace apartments in Hirafu. We hired our ski gear from Rythmn Niseko and skied three of the four resorts – Grand Hirafu, Hanazomo and Niseko Village. We thought Grand Hirafu the best as had the greater variety of runs – easy ones for me (I’m 67) and black ones for Tom and Georgia. We enjoyed the skiing as it was our first time on powder having mainly skied the sludge at Perisher and Thredbo. Hiram was a great place to stay in Niseko with the best range of restaurants and shops as it is the biggest village in Niseko. We caught the free shuttle bus to and from the gondola to get up the mountain. It picked up and dropped off right outside our accommodation and was a 5 to 10 minute ride. The only issue we had was it took over two hours to pickup our skis and boots from Rythmn so best try and do it on the day you arrive if you have time – we didn’t. For restaurants you need to prebook to get in at a reasonable time. Great place and we would definitely go back!

Roger Winzenberg

Response from Ski Travel Company

Thanks for your fantastic feedback Roger, we are so glad you had a great time in Niseko!

Skiing Rusutsu

March 26, 2024

Just wanted to say what a fantastic job Michelle did for us.

The trip was one of the best we have been on.

Nothing was too much for her to organize.

Thank you so much Michelle

John Maher

Amazing first time ski Japan

March 4, 2024

I gave Susan a very brief idea of what we were looking for – having never been to Japan before.

Susan planned us the most fantastic trip!

Flights, transfers, lessons, ski hire. All absolutely amazing! Tomamu was beautiful. Excellent snow and excellent food.

We loved it and are planning our next trip with Susan!

Emma Hughes

Excellent Queenstown trip

July 25, 2024

Hi Michelle and team. Thank you for organising a great trip to Queenstown for us. The process was easy and some excellent recommendations. Everything went to plan. Will contact you again for our next ski adventure.

Tom Tancred

We loved Queenstown

September 14, 2023

I just wanted to say thank you for all your help with this trip. The accommodation was great, the transfers stopped just metres from our door, it was an easy walk to town (a bit hard coming back up the hill, especially after a few drinks) and everything worked out great.

We loved Queenstown and the skiing was pretty good despite not getting any fresh falls while we there. All in all it was a great holiday and we really appreciate the personalised service you provided for us.

Nigel

Perfect Queenstown Ski Trip

July 19, 2023

A group of six of us booked a week in Queenstown from the 9th to 16th July 2023. All either 18 or 19 years old, it was our first overseas adventure and booking through the Ski Travel Company took all the hassle out of trying to organise our trip. They found us a great deal at a 4 star hotel in Queenstown, arranged all the ski passes, ski gear and mountain transport for a very reasonable price that all of us were happy with, even on a uni student budget! The booking process was super straightforward and the quote could be adjusted to our needs for transport/flights/insurance etc. Payments were made individually, making paying as a large group much easier.

In speaking to other mates in Queenstown at the same time, it was clear we’d done it right by booking through Ski Travel Company. Our accommodation was far superior to what others were staying at, and including the 4 days ski pass and ski hire, we had similar prices to those staying in hostels and backpackers for a week.

Everything about the trip was seamless, from collecting ski gear and passes to the mountain transfers each day. This definitely took the stress out of travelling alone for the first time and allowed us to all have a great time and enjoy our trip. We will definitely be using Ski Travel Company in the future!

Alec Donald

Fantastic quick ski tip to NZ.

July 12, 2023

I just wanted to let you know that we had a fantastic quick ski tip to NZ.

Thank you very much for all your help on such short notice. Everything went very smoothly. Outdoor Sports were excellent. Info & Snow were excellent and the hotel was a fantastic location.

One change we made was to ski at Remarkables on the 3rd day as we had heard that Coronet Peak had poor snow. We were unfortunately not able to change our bus ride (they were fully booked to Remarkables) so the hotel arranged a private transfer for us. That all went smoothly as well.

It was all a great experience and we look forward to doing it again some day.

Thanks again.

Paul

Experts in ski travel

July 7, 2023

We had an amazing trip to Queenstown and stayed at the Oaks. Everything was taken care of by Susan at an economical price and it all went smoothly. All queries were answered in record time and nothing was ‘too hard’. Thanks for a memorable experience.

Tania